This week, the AQSIQ released the latest data showing that in 2017, a total of 22.848 million defective vehicles were recalled, an increase of 77% year-on-year, marking a record for four consecutive years. One out of every 10 vehicles in the country is involved in the recall.

Since the beginning of the year, this momentum has not weakened. The "Securities Daily" reporter found through the public information statistics of the Quality Inspection Bureau's Defective Product Management Center that as of 14:00 on March 15, the country has initiated 37 recalls.

Among them, Toyota's high-end brand Lexus has been on the list of recalls of the AQSIQ for three months. Such frequent recalls have been consistent with last year. The reporter found that the total number of recalls was 17,068 last year, and the number of vehicles involved in this year has reached 24,829.

It is worth noting that Lexus performed well in China last year, with a cumulative sales volume of over 130,000 units in the year, setting a new record for sales in China. Based on this calculation, the total number of vehicles involved in the three recalls this year has already accounted for nearly 20% of total sales last year.

In this regard, the auto industry maintenance personnel who did not want to be named told reporters that with the exposure of Japan's Kobelco and Takada airbag fraud incidents last year, a number of Japanese brands have been "faced", and Lexus, which is known for its original import, is the first. When it is dragged down. “Made in Japan” has faded from the halo for a time and is no longer synonymous with reliability and quality.

Launched three recalls in the beginning of the year

The "Securities Daily" reporter learned from the AQSIQ Defective Product Management Center that this year, Lexus has filed a recall plan with the AQSIQ three times.

On January 18th, Toyota Motor Co., Ltd. said that it will recall some imported 2013 Lexus IS and GX series Cars from January 7, 2013 to December 25, 2013, starting from April 30, 2018. A total of 2,125 vehicles were involved.

The reason for the recall was that some of the airbags for the co-pilot of the vehicle were equipped with an ammonium nitrate gas generator without a desiccant produced by Takada. When the airbag is deployed, the gas generator may be abnormally damaged, causing debris to fly out and injuring the inside of the vehicle, posing a safety hazard.

On February 6th, Toyota once again filed with the General Administration of Quality Supervision, Inspection and Quarantine, and will recall part of the imported 2015-2016 Lexus produced from May 20, 2015 to January 12, 2016 from March 31, 2018. The NX, RX and Toyota Elfa series of vehicles involved a total of 22,648 vehicles.

The reason for the recall is that in the airbag control system of some vehicles, due to improper production conditions of the IC chip in the acceleration sensor or the pressure sensor, an open circuit may occur inside the IC, causing the airbag warning light to illuminate, and the airbag cannot be deployed normally, which may cause a safety hazard. .

On March 2, Toyota said again that it will recall part of the imported 2014-2017 Lexus RC F series cars produced from September 29, 2014 to September 6, 2017, starting from March 31, 2018. A total of 56 vehicles were involved.

According to the company, some vehicles in this recall range are not properly fixed due to the high-pressure fuel pump pulsation damper (fuel pressure fluctuation damper). The fuel pressure fluctuation may cause wear on the fixed part, resulting in damage to the damper and abnormal noise. And vibration. In the case of long-term use, the fuel pump casing may be cracked due to fatigue damage, or even cause fuel leakage, which may present a safety hazard.

Problem complaints are damaged

In fact, complaints about various issues that have emerged in recent years have already affected Lexus’s good reputation.

In the past year, there have been many media reports that the Lexus NX-related gearbox has serious safety hazards, the engine has failed during driving, the transmission has experienced abnormal setbacks, and strong vibrations. At that time, Xiao Yue, an analyst in the automotive industry, said that Lexus did not take the initiative to propose a recall or fear of affecting the corporate brand image. “Once the recall, all cars have to change gearboxes”, the cost is huge.

The reporter learned from the auto complaints network and the car quality network that since 2017, complaints about various models of Lexus have been included, including pre-crash system failure, airbag failure, automatic hand brake failure, tire cracking, water tank leakage, and poor cooling effect. The central control instrument panel is cracked.

Among them, Mr. Li from Guangdong said that the Lexus RX, which was newly delivered in January last year, had engine hybrid system failure, pre-collision system failure, airbag failure, automatic hand brake failure, etc. when it was exercised 6,000 kilometers in September. And said that "the repair once bad once, three months into the factory maintenance four times, each time a week, the fourth time a month, still claimed to be in repair."

At the end of November last year, the results of the 2017 passenger car air quality survey conducted by the Shenzhen Consumer Council showed that the measured value of the Lexus (ES300h) TVOC (Volatile Organic Compound) concentration for one month was 8 times the reference value. .

Previously, some car owners had reflected the problem of odor inside the car. Mr. Cao, the owner of the Lexus IS from Nanjing, once said: "From the time of taking the car to the present, the chemical smell of the vehicle has always existed, like the taste of the new car delivered, causing dizziness and nausea."

In addition, for the Kobe Steel incident, the official issued a statement on the matter on October 24th saying that “the investigation of safety impact will continue to be carried out with strict standards”. However, this investigation work did not appear in the official website on the official website until January 17, this year, saying that “all materials can meet the requirements of Toyota related standards in terms of quality and performance of vehicles”.

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