We get questions and feedback quite often here at Delfast. It’s one of the highlights of our job. Interacting with our customers and community helps us stay connected to what matters most. Understanding how our products impact your life is our top priority.

We’ve gathered some of the most common questions we receive about Delfast. If you have more, feel free to reach out directly or check out our About Us page for more details.

What are Delfast’s main goals?

We’re passionate about driving positive change and making a lasting impact on the planet. At Delfast, we believe electric vehicles play a key role in reducing the carbon footprint. With a focus on innovation and sustainability, we aim to help accelerate the shift toward cleaner energy solutions. From urban commutes to off-road adventures, we're committed to creating eBikes that support a greener future.

What products does Delfast offer?

Delfast specializes in high-performance eBikes. Our flagship model, the Delfast Top 3.0i, is a powerful mountain eBike capable of reaching up to 50mph and offering an impressive range of 232 miles on a single charge. It’s also the Guinness World Record holder for the longest range eBike.

We recently launched the Delfast California, a stylish commuter eBike with a 100-mile range. Its U-frame design makes it ideal for everyday use, while its mid-drive motor ensures smooth performance. Check out our Indiegogo campaign to reserve yours today.

Our accessories, like the portable charger and Shad Side Boxes, help make your eBike experience even better. Whether you're planning a weekend trip or just commuting to work, we have everything you need to enhance your ride.

Where do you deliver?

We ship our eBikes to many countries across Europe and North America. Some of the countries we deliver to include the USA, Germany, France, Italy, Spain, and the UK. We also offer delivery to selected cities in Canada, such as Toronto, Montreal, and Ottawa.

For other regions, we provide delivery to the nearest customer port. If you're unsure whether we can deliver to your location, don’t hesitate to contact us directly for assistance.

How long does shipping take?

Each Delfast eBike is custom-built to your specifications. On average, it takes around nine weeks from the time you place your order until it's shipped. We believe in crafting a bike that fits your lifestyle perfectly, so we take the time to ensure every detail is right.

Is Delfast based in the US?

No, Delfast is a Ukrainian startup with a growing presence in Los Angeles. We started by building eco-friendly delivery eBikes in Kyiv, and demand quickly grew beyond our initial vision. Today, we're expanding our product line to serve riders all over the world.

What sets Delfast eBikes apart?

Our eBikes combine cutting-edge technology with exceptional performance. The Top 3.0i offers the longest range in its class and features smart connectivity through an app or onboard display. It also includes a Bluetooth-enabled security system for added peace of mind.

The Delfast California is another standout, with a unique U-frame design and a comfortable ride. It’s perfect for city commuters looking for a reliable, efficient, and stylish way to travel.

Are eBikes allowed in my state?

E-bike regulations vary by state, but the Delfast Top 3.0i is typically classified as a Class 2 eBike in most states, which means no registration or license is required. For specific details, be sure to check our blog or reach out to us directly.