Your Most Asked Questions About Delfast

Your Most Asked
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We often hear from our customers and community at Delfast, and it’s one of the most rewarding parts of what we do. Engaging with you helps us stay connected to what matters most—your needs and experiences with our products.

Below are some of the most common questions we receive. If you have more inquiries, feel free to reach out directly or check out our About Us page for more details.

What are Delfast's main goals?

Delfast is all about driving positive change. We're committed to sustainability and innovation, aiming to make a lasting impact on the environment. As an eBike company, we believe electric transportation plays a key role in reducing carbon footprints. With more cities investing in eco-friendly solutions like bike lanes, electric buses, and trains, we’re excited to be part of this movement.

What products does Delfast offer?

We specialize in high-performance eBikes. Our flagship model, the Delfast Top 3.0i, is a powerful mountain eBike that can hit speeds up to 50mph and has a record-breaking range of 232 miles. It's perfect for both off-road adventures and daily commutes.

We also launched the Delfast California, a sleek commuter eBike with a 100-mile range. Its U-frame design makes it ideal for a wide range of riders. And don’t forget our accessories—like the portable charger and side boxes—that enhance your riding experience.

Where do you deliver?

We ship to many countries including the USA, Germany, France, Italy, Spain, Canada, and many others across Europe. For regions outside our direct delivery areas, we offer shipping to the nearest customer port. If you’re unsure whether we deliver to your location, just get in touch—we’ll help!

How long does it take to ship my eBike?

Since each eBike is built to order, it typically takes around nine weeks from the time of purchase to delivery. This allows us to tailor your eBike exactly to your preferences and ensure the highest quality before it reaches you.

Is Delfast a US-based company?

No, Delfast is a Ukrainian startup with a strong presence in Los Angeles. We started as a delivery fleet in Kyiv and grew into a global eBike brand. Being a mix of Ukrainian and American roots gives us a unique perspective and drives our innovative spirit.

What sets Delfast apart from other brands?

Our eBikes are not just fast and powerful—they’re smart. The Top 3.0i features a hyper-intelligent system that connects to your phone via app, offers Bluetooth security, and delivers a seamless ride. The Delfast California brings a new level of comfort and style to the commuter eBike market.

Are eBikes legal in my state?

Most states consider the Delfast Top 3.0i a Class 2 eBike, which means no license or registration is usually required. However, regulations vary by state, so be sure to check our blog for detailed guidelines. If you're still unsure, contact us—we're here to help.

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